How will Covid-19 change Hospitality in Australia?

Hold onto your aprons and whip out the ninja bar blades - the hospitality apocalypse has struck with an all-mighty fly kick to chops!! Covid-19 has all but killed hospitality in Australia since March 2020 and there are fears that it will shake up the industry for good once the dust decides to gently settle on the out of date kegs in all bars across the country.

Many hospitality workers are walking the streets with hat in hand whilst venue owners seek to salvage whatever remaining change lies between the cracks of their venue furniture.

It's a horrible, unsettling, anxiety riddled equation that currently doesn't offer many solutions for hospo workers.

So how will it change the way we operate post Covid-19? 

For many, the life of owning a bar will have new ways of operating. Whether by restricted licenses, capacity limitations, increased scanning of patrons at the door for illness, there's no doubt we are in for a shake up of the rules of engagement.

Restaurants will have adjusted seating distances. Bars will have ordering stations. Patrons might have to wear medical monitoring bands so they can be checked for health data before entering. 

Ordering apps like Mr Yum, Me&u and other operators will thrive in a world where contact-less ordering will be a key feature for venues. Australian Venue Co, a major shareholder in Mr Yum, rolled out the service in their venues, which will become a key feature for staff and patrons as the move towards less human contact becomes an important feature on consumer decision making for venues.

Will the old house party become the new norm? Or will we just enter a digital vortex of partying through Zoom? Maybe it's the beginning of the end but like all good bar tenders who see you sitting there at the bar with half a glass full or empty, they say "would you like another one?" - Yes, yes I would. Cheers to a full glass of alcohol soon enough. My drinking shoes are now three day old socks suffocating in the lifeless moccasins I was given when I was 12 but they're just as durable and will probably let loose on the D-floor sexier than Patrick Swayze in Dirty Dancing.

We need to stand by our hospitality workers. We need to give them jobs until life returns. They're the life blood of our urban lifestyles - serving our every need in the moments we cherish the most, nights out with friends.

Over to you Scomo - will you support the very people that serve your bubbles and caviar? Or will you parade them into the gutter with meaningless leadership? 

 


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