FAQ

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, Mastercard and American Express cards.

CAN I SHIP TO MULTIPLE ADDRESSES?
You may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.

HOW SOON WILL I RECEIVE MY ORDER?
Delivery timeframes vary depending upon your location.  


AM I ALLOWED TO ORDER IN MY PYJAMAS?
You can wear whatever you like as you are ordering from our online liquor store.

WHAT DO I NEED TO DO TO ACCEPT THE DELIVERY?
In order to comply with liquor laws an adult over the age of 18 years must be present to accept the delivery and may be required to present appropriate identification. 


IS BUZZ LIGHTYEAR REAL?
We can't make comment on amazing fictional characters that portray human-like characteristics other than to say if they're real to you then that's good enough!


CAN I RETURN OR EXCHANGE AN ITEM?
We do not accept returns and exchanges. In the event you receive goods that are damaged or faulty, please contact us and we will refund the value of the damaged goods. We reserve the right to require proof that the goods were damaged or faulty.

WHAT HAPPENS IF MY BEERS ARE DAMAGED IN TRANSIT?
In the event you receive goods that are damaged or faulty, please contact us and we will refund the value of the damaged goods. We reserve the right to require proof that the goods were damaged or faulty.


DO I NEED TO BE SOBER TO RECEIVE MY GOODS?
It's not a legal requirement for you to be sober but we promote the "suck sensibly" attitude towards alcohol at all times. Look after yourselves and your friends during any drinking occasion. 


NEED MORE HELP?
For any further questions please contact us or email us at info@e9thbrewing.com.